Flood Damage

In recent years, businesses and homes in the San Antonio area have seen flooding from excessive rainfall, elevated water levels, overflowing creeks and rivers, and clogged storm drains. Record-breaking floods resulted in millions of dollars in damage to countless properties.   

When flooding occurs at your place of business, act quickly. Even if the flooding seems minor, call the Water Removal Pros right away at 470-448-3918. We provide expert flood damage restoration service in San Antonio area including Bexar, Guadalupe, Hays, Comal, Kendall, Wilson and Blanco Counties. We are available 24/7 and arrive onsite in 60 minutes or less.

Our Flood Damage Restoration Services

The Pros work with you to get your business back up and running as quickly as possible. We support your insurance claims process. We fully document our cleanup and restoration process, take photos of the damaged areas of your business property, and work with your insurance company to make sure you receive the maximum benefit possible for the water damage you sustained.

A flood is devastating. The loss and damage to a commercial property can be staggering, especially if the floodwater situation is not addressed quickly. And, residual moisture and dampness from the flood can lead to the growth of mold—a serious health concern for you and your employees in itself, if not properly treated. With prompt attention and appropriate cleanup, we mitigate: the length of interruption to your business operations; the chance of significant structural damage; and permanent damage to the furnishings, electronics, merchandise, and records inside.

Water Removal Pro technicians are highly trained and qualified, and all possess credentials that include Institute of Inspection, Cleaning and Restoration Certification (IICRC), the organization that sets the standards for the cleaning, inspection, and restoration industries.

Professional Flood Damage Restoration

Once onsite, the Water Removal Pros take preliminary steps before performing a full assessment of the extent of damage from flooding. If necessary for safety reasons, our technicians first shut the electric power down. Then, and in order to contain the flooding and stop the potential for further damage, if the point of entry of the water have not yet been closed, blocked, or plugged, our Pros locate the source and take necessary steps to address that problem.

The next critical step is to identify the type of floodwater that has pervaded your business property. The IICRC provides standards for categorizing water types according to the levels of contamination that may be present in the water. By categorizing the water, the Pros know how to best treat it and to ensure health risks—and your liability as business owner—are minimized.

  • Category 1: Clean water – Water that flooded, for example, as a result of a broken clean water supply line or toilet tank, or melting snow. This water appears clean.
  • Category 2: Gray water – Contains a certain level of contaminants and can cause illness if consumed. This could be water from an appliance or toilet overflow.
  • Category 3: Black water – Highly unsanitary water that could cause serious illness, or even death, if ingested. This could be water with sewage or flood water from a stream or river.

Water categorizations degrade depending on how long the water stands untreated, the temperature, and the amount of contaminants and microbial growth present. Water Removal Pros have the knowledge and expertise to properly treat any flooding situation, regardless of the category of water that has entered your commercial property. We work hard to make your business safe and clean for everyone who enters the building.

Flood Damage Classification

Classification of the type or extent of water damage that occurred to your business as a result of the flooding lets the Pros identify the initial rate at which the water will evaporate and also the amount of dehumidification necessary for your property. Water damage is classified as follows:

  • Class 1: Damage and moisture is minimal and affects just a portion of the property. Items in the area, including the carpet and carpet pad, may have absorbed only a minimal amount of moisture.
  • Class 2: Damage affects an entire room, including the carpet and carpet pad. Water has wicked up walls no higher than 24 inches, and major structural elements such as plywood and concrete contain moisture.
  • Class 3: An entire area is saturated. The amount of water is the highest, and will have wicked up walls over 24 inches. Or, water may have come from above, affecting the ceiling. Damage is greatest, affecting carpet, walls, insulation, etc.
  • Class 4: Refers to specialty situations/materials that require a longer dry time—brick, concrete, hardwood—as these contain deep pockets of saturation.

The Water Removal Pros are qualified to provide floodwater cleanup and restoration services for any classification of water damage. After our initial assessments, we extract standing water using state-of-the-art, industry-grade equipment, including submersible pumps when necessary. Our heavy-duty equipment works hard to remove the water quickly so the drying process can begin.

Expert Approach to Flood Damage Removal

Once we’ve removed all standing water, we use infrared cameras, RF pin meters, hygrometers, and thermometers to identify mold threats, and formulate a plan to prevent an infestation. If not properly cleaned and treated, a mold infestation could present a liability to your business, as employees could have serious health reactions from exposure to mold.

The drying-out process involves the use of moisture-detection equipment, heavy-duty air movers, and drying panels to eliminate all water and moisture from the affected area. Our Pros clean, sanitize, and deodorize flood-damaged areas, furnishings, electronics, and salvageable items. We include HVAC cleaning and HEPA vacuuming to eliminate airborne contaminants. If your business property has incurred structural damage, Water Removal Pros also provide construction and renovation services to ensure it’s restored to its original, pre-flood condition.

Damage to your business from flooding can range from minimal dampness and moisture to accumulations inches and feet deep. If you live in San Antonio area including Bexar, Guadalupe, Hays, Comal, Kendall, Wilson and Blanco Counties and experience flooding of your commercial property, don’t wait another minute. Call Water Removal Pros immediately at 470-448-3918. We’ll answer your call in seconds and be onsite in 60 minutes or less to begin the water extraction, cleaning, and restoration process.